Guides: how to claim flight compensation
What you need to claim on your own, and a plain account of what a claims company does for its share.
From the gate to the payout
- Step1How to claim flight compensation yourself, step by stepFrom the gate to the court: evidence, the claim to the airline, and where to escalate in the EU, UK, Brazil and US.
- Step2Flight delay compensation letter template (free, ready to copy)Three ready-to-copy letters: delay or cancellation, denied boarding, and baggage under the Montreal Convention.
- Step3Flight claims companies: how they work and when they are worth itAn honest look at no win, no fee claims firms: what they charge, when they help and what to read before signing.
What to do right now
- Ask for the reasonWrite down what the staff tell you and photograph the departures board.
- Ask for meals and a hotelOn EU and UK flights, care is owed after 2 to 4 hours of waiting, whatever the cause.
- Keep everythingBoarding pass, booking confirmation, baggage tag and every receipt.
- Note the real arrival timeWhat counts is the moment the aircraft doors open at your final destination.
- Think before taking a voucherCompensation is paid in money unless you agree in writing to something else.
How to claim with your airline
Check your own flightEnter your route and what happened. The calculator applies these rules to your case.
Check my flight